Question 11 is based on the conversation you have just heard.

听力原文：

W: Did you enjoy your stay with us, Mr. Brown?

M: Yes, very much. I had a wonderful time here.（8）Now I’m going to the airport. My flight leaves in less than 2 hours. So, could you tell me, what’s the quickest way to get there?

W: Well, we can call a taxi for you. We also have a free airport shuttle service.

M: That sounds great, but will the shuttle get me to the airport in time?

W: Yes, it should. The next shuttle leaves in 15 minutes. And it takes some 25 minutes to get to the airport.

M: Fantastic! I’ll just wait in the lobby. Will you please let me know when it’s leaving?

W: Of course, sir.

M: Now I would like to settle my mini-bar bill. How much is that?

W:  Let’s see. It comes to $37.50. How would you like to pay for it?

M:（9）I’ll pay with my credit card. Thanks.（10）But I’ll need a receipt, so I can charge it to my company.

W: Absolutely! Here you are, sir. If you like, I can leave your bags with the porter. And he can load them onto the shuttle for you when it arrives.

M: That would be great. Thank you.

W:（11）Would you like to leave a comment on our web page when you have time?

M: Sure. I had a really good stay here, and I’d like to recommend your hotel to my friends and colleagues.

W: That’s very kind of you. Thank you again for staying at Sheraton Hotel.

11. What favor does the woman ask of the man?

解析：D。本题目为细节题。问题为：女士让男士帮什么忙？出题点位置在最后一个分话题：给酒店做评价。根据原文“W: Would you like to leave a comment on our web page when you have time? M: Sure. I had a really good stay here, and I’d like to recommend your hotel to my friends and colleagues.”，可见女士问：“您能在有空的时候在网页上给我们留个评价吗？”男士回答：“好的，我在这里感觉很好，我会给我的朋友和同事推荐你们酒店的。”选项D）Posting a comment on the hotel’s web page与文中信息完全一致。