Question 12 is based on the conversation you have just heard.

Conversation Two

W: Our topic today is about something that foreigners nearly always say when they visit Britain. It’s “Why are the British so cold?”（12）And they’re talking about the British personality—the famous British “reserve”. It means that we aren’t very friendly, we aren’t very open.

M: So do you think it’s true?

W: It’s a difficult one. So many people who visit Britain say it’s difficult to make friends with British people. （12）They say we’re cold, reserved, unfriendly...

M: I think it’s true. Look at Americans or Australians. They speak the same language,

but they’re much more open. And you see it when you travel, people—I mean strangers—speak to you on the street or on the train. （13）British people seldom speak on the train. Or the bus. Not in London, anyway.

W: “Not in London.” That’s it. Capital cities are full of tourists and are never friendly.

People are different in other parts of the country.

M: Not completely. I met a woman once, an Italian.（14） She’s been working in Manchester for two years, and no one—not one of her colleagues—had ever invited her to their home. They were friendly to her at work, but nothing else. She couldn’t believe it. She said that would never happen in Italy.

W: You know what they say—“an Englishman’s home is his castle”. It’s really difficult to get inside.

M: Yeah. （15）It’s about being private. You go home to your house and your garden and you close the door. It’s your place.

W: That’s why the British don’t like flats. They prefer to live in houses.

M: That’s true.

What do foreigners generally think of British people according to the woman?

解析：B。该题目为细节题。问题是：根据女生的话，外国人认为英国人是怎么样的？出题位置在文章开头，and 递进处。原文“W: And they’re talking about the British personality—the famous British ‘reserve’. It means that we aren’t very friendly, we aren’t very open”，翻译为“他们讨论英国人的性格—— 著名的英国式保守。这意味着我们不是那么友好和开放”。选项B）reserved（保守），再现原文。因此，正确选项为 B。